Policy

Internet & Show Orders

Please allow up to 7 days for your order to process and then to ship to you. Show orders may take up to 6 weeks or more indicated on the bottom of your order form for orders to ship until we restock.

Most orders are shipped out within 72 hours of online payment. Please understand we are a mobile business and may be out of town in the middle of your order.

Our packages are shipped by USPS and have a tracking number. We do not have a public show room for pickup and drop off merchandise. If items are time sensitive please notify us prior to purchase for overnight or 2nd day delivery etc.

Returns/Damaged/Wrong Orders

Please text us at 407 232 3697 with item, copy of receipt within 30 days, your contact information and explanation.

Manufactured Greek Pieces/Custom Orders

Pieces that are custom designed can take as long as 8 weeks for delivery, sometimes sooner, sometimes later if you order between orders. If the items are in stock then you will get a following Saturday delivery. Please understand and be patient that are pieces are not local, as well as we are a mobile business and may be out of the office during orders. Orders are Non-refundable.

Wholesale/Discounts/Sorority Intake Lines/Gifts Etc.

Please call for price quote based upon the price and your item quantity

Warranty

ALL SALES ARE FINAL. We are not responsible for normal wear and tear and improper handling of merchandise. Costume Jewelry that is not Sterling Silver in material that fades or dismantles through time is considered normal wear and tear. Products that are deemed “Defective” we will warranty. Sterling Silver items have a warranty on the stones for 7 months from date of purchase for it to be deemed defective. After 7 months of proof of purchase, stones can be replaced by our jeweler for a fee per stone. Please contact us for more details and cost.

Employment

As a mobile business we are always looking for energetic sales people who can model women’s jewelry, have a car, clean record and professional appearance. Please inquire and send your resume to wwkjewelry@gmail.com for an interview. We hire from city to city for all our appearances.

Hours of Operation

9 a.m. – 5 p.m. – Monday – Friday- EST – CLOSED ON Weekends